Wholesale support
Wholesale FAQ
Answers to the questions buyers actually ask about products, pricing, MOQ, custom knives, shipping and order support.
PRODUCT & SPECIFICATIONSOEM & PRIVATE LABELGLOBAL ORDER SUPPORT
Browse FAQ categories
68 VERIFIED BUYER QUESTIONS
01Wholesale basicsCatalog, order quantities and how to start.→20 QUESTIONS02Pricing & samplesPrices, tiers, estimates and samples.→11 QUESTIONS03OEM & customizationPrivate label, design and development.→13 QUESTIONS04Penghantaran & deliveryRoutes, dispatch and fulfillment.→10 QUESTIONS05Packaging & qualityPacking details and issue handling.→6 QUESTIONS06Compliance & supportPesanan, marketplace rules and support.→8 QUESTIONS
All questions
Frequently asked questions
Select a question to read its answer. Exact prices, availability and shipping terms are confirmed for each order.
Wholesale basics
20 QUESTIONS
Wholesale basicsWhere can I see your wholesale knife catalog?
Browse the current catalog on this site. Our shared catalogs may show only part of the available range, so send us the knife category, target market and price range you need and we can prepare a more relevant shortlist.
Wholesale basicsCan you send a catalog without wholesale prices for my customers?
Tell us which product categories you want to present and ask for a customer-facing version. We will confirm which current catalog or product files can be shared without wholesale pricing; commercial terms can then stay in your direct quote.
Wholesale basicsCan I see real photos or videos of the available models?
Yes. Send the SKU, product link or a reference image and we will check the current real photos, detail or assembly videos, packaging views and size information available for that exact model.
Wholesale basicsWhat information should I send for a wholesale quote?
Send the product links, SKUs or reference images; quantity for each model; delivery country and postal code or port; packaging requirements; and any logo or product changes. That gives us enough information to return a quote you can compare line by line.
Wholesale basicsWhat is the minimum order quantity for wholesale?
There is no single MOQ for every knife. The minimum depends on the SKU, available stock, packaging and whether the order is standard, semi-custom or fully custom. Send the model and target quantity and we will confirm the applicable MOQ.
Wholesale basicsDoes a 200-piece order meet the MOQ?
It may, depending on the model and level of customization. Tell us whether the 200 keping are one SKU or a mixed order, and include the required finish and packaging so we can confirm feasibility and price.
Wholesale basicsCan I mix different knife models in one order?
Yes, mixed-SKU orders can be reviewed. Send a line-by-line list with the quantity, color, finish and packaging for each model. Each SKU may still have its own MOQ and price tier.
Wholesale basicsCan I buy one of each model as a test order?
Possibly. Send the exact models and delivery location and we will check sample or small-order availability, unit cost and shipping. Some models may not be available as single test keping.
Wholesale basicsDo you sell individual keping or only wholesale orders?
Our main business is wholesale. Individual units may be available as samples or through dropshipping for eligible in-stock products. Send the SKU and destination and we will confirm the available route and total cost.
Wholesale basicsWhich models are currently available or ready to ship?
Stock is specific to the model, color, finish and quantity. Send your shortlist and required quantities and we will confirm current availability and dispatch origin before you pay.
Wholesale basicsWhich blade steels are available for the model I want?
Bilah-steel options depend on the exact model and production route. Send the SKU and the material or performance level you need, and we will confirm the available options for that design.
Wholesale basicsWhat are the overall and blade dimensions?
Send the exact SKU and ask for its current specification sheet. For a custom version, the final drawing should confirm open length, closed length, blade length, blade thickness and handle dimensions before production.
Wholesale basicsDo you have a version with a longer handle?
Send the model or photo and the handle length you need. We will first check for an existing version; if there is no match, we can review whether a custom handle change is practical.
Wholesale basicsWhich colors and finishes are available?
Available colors and finishes vary by SKU and production batch. Tell us the model, quantity and preferred color or finish and we will verify the current choices rather than relying on an old photo.
Wholesale basicsDo you have fixed-blade knives in the catalog?
Yes. Browse the fixed-blade category or send a reference image, intended use and target price range. We can then point you to relevant current models and confirm their specifications.
Wholesale basicsIs the blade replaceable on this model?
That feature is model-specific. Send the SKU or product photo and we will confirm whether the blade is replaceable, which replacement blades fit and what is included with the item.
Wholesale basicsIs this knife single-edge or double-edge?
Send the exact SKU or variation. Similar-looking models can use different edge configurations, so we will confirm the specification and product photos for the version being quoted.
Wholesale basicsWhich model is shown in the photo or video?
Send the original image, video link or a clear screenshot and mark the knife you mean. We will match it to a current SKU when possible or tell you if the media is not clear enough for a reliable identification.
Wholesale basicsIs the handle on this knife G10?
Handle materials can differ between visually similar versions. Share the SKU, link or photo and we will verify the material for the exact model in your quote.
Wholesale basicsCan you provide product photos, descriptions and SKUs for my listings?
For the models you plan to resell, send us your shortlist and sales channel. We will confirm which current photos, descriptions, videos and SKUs are available. You remain responsible for the marketplace's listing and product-policy requirements.
Pricing & samples
11 QUESTIONS
Pricing & samplesWhat are the wholesale prices for your folding or EDC knives?
Wholesale pricing is quoted by SKU and quantity. Send the models, quantities, materials or finishes, packaging needs and destination and we will prepare current pricing instead of giving a generic catalog price.
Pricing & samplesWhat is the unit price at 600 keping?
Send the exact SKU and specification and we can quote the 600-piece tier. Include color or finish, logo, packaging and destination so the product price and freight are shown clearly.
Pricing & samplesCan you quote a total price including shipping?
Yes. Send the SKU, quantity, delivery country and postal code or destination port. We will state the shipping term, what the total includes and any duties or destination charges that remain outside the quote.
Pricing & samplesCan you quote in British pounds?
Ask for GBP when you submit the product list. We will confirm whether the order can be invoiced in British pounds, the exchange basis and the available payment terms on the current quote.
Pricing & samplesIs there a discount for a larger or repeat order?
Larger or repeat orders can be reviewed for volume pricing when the product specification stays the same. Send the quantity tiers and expected reorder schedule and we will quote the relevant levels.
Pricing & samplesWhy did a revised model cost more even though it is smaller?
Physical size is only one cost factor. Material grade, hardware, machining, finish, production yield, packaging, tooling and order volume can all change the price. Send the old and revised specifications and we will compare the cost drivers.
Pricing & samplesCan I get an estimated price before my custom design is complete?
Yes, we can review a reference image, target dimensions, materials, mechanism and quantity for an early estimate. It remains indicative until the final drawings, finish, packaging and any tooling requirements are confirmed.
Pricing & samplesCan I order samples before a production run?
Yes, when a suitable sample is available. Send the model and destination and we will confirm the sample price, shipping cost, estimated dispatch time and whether the sample matches the intended production specification.
Pricing & samplesHow many samples can I request?
Sample quantity depends on the model, stock and development stage. List each model and the number of keping you need and we will confirm availability and cost.
Pricing & samplesCan I get samples to compare locking mechanisms?
Yes, subject to model availability. Send the mechanisms or models you want to compare and we will confirm which samples can be supplied and whether they represent the planned production versions.
Pricing & samplesAre sample, prototype and tooling costs separate from the unit price?
For custom projects, we can show prototype or sample cost, tooling or mold cost and production unit pricing as separate quote lines. Which lines apply depends on the final design and whether new tooling is required.
OEM & customization
13 QUESTIONS
OEM & customizationCan you make a knife from my own design?
Yes, after a manufacturability review. Send drawings, CAD files or clear references with dimensions, blade and handle materials, mechanism, colors or finishes, logo placement, clip requirements, packaging and target quantity. We will then confirm the development route, MOQ, costs and schedule.
OEM & customizationCan an existing model be modified for my brand?
Yes. A proven platform can often be adapted with changes such as blade finish, handle material or color, logo engraving and packaging. Feasibility, MOQ, cost and timing depend on the selected model and the extent of the changes.
OEM & customizationWhat is the difference between semi-custom and exclusive ODM?
Semi-custom starts with a proven platform and usually focuses on finish, handle material or color, branding and packaging, which generally reduces development work. Exclusive ODM develops a unique blade, handle construction and full product specification; it may require new drawings or tooling, so MOQ, cost and lead time are confirmed after engineering review.
OEM & customizationCan you add my logo to the blade or handle?
Logo marking is available on selected models and materials. Send vector artwork, preferred position, size and marking style and we will confirm a workable method, placement and any cost before production. Logo pricing is confirmed for each model and order quantity.
OEM & customizationWhere can engraving be placed on this knife?
Placement depends on the blade and handle geometry, material, coating and available flat area. Send the model and artwork and we will propose practical positions for approval before production.
OEM & customizationCan you make a patterned or textured handle?
Yes, patterned or textured handles can be reviewed from a clear visual reference. Tell us the material, grip feel and appearance you want. We will confirm whether an existing process or mold can be used or whether a sample or new tooling is needed.
OEM & customizationWhich handle materials can be used?
Options depend on the platform, construction, target performance and budget. Send the model and your priorities for weight, grip, appearance and cost and we will confirm the materials that are practical for that design.
OEM & customizationDo you have existing molds or platforms for customization?
Yes, we can compare your brief with existing platforms before recommending a fully new build. Send the blade profile, overall dimensions, mechanism, handle concept and required changes so we can identify the closest suitable starting point.
OEM & customizationWhat if my CAD drawing is not ready yet?
Start with a sketch, reference images and the key dimensions or features you already know. We can review the direction and list the missing engineering details, but a firm production quote requires a confirmed specification.
OEM & customizationCan a first custom production run be 20–50 keping?
We can evaluate a 20–50 piece target, but it is not pre-approved for every custom project. The workable minimum depends on the platform, materials, tooling and packaging. We will propose the MOQ after reviewing the design.
OEM & customizationCan you quote an exclusive design at 100, 200 and 300 keping?
Yes, once one design specification is clear, we can prepare quantity-tier pricing. Send the drawings or references, materials, finish, branding, packaging and destination so the 100-, 200- and 300-piece quotes are directly comparable.
OEM & customizationCan blade finish, hardware and pocket clip be customized?
These changes can be reviewed on the selected platform. Bilah finish and engraving may be available, while hardware and pocket-clip options are model-specific. Send the exact model and requested changes and we will confirm feasibility, tooling impact, MOQ and price.
OEM & customizationHow long does a custom knife project take?
The schedule depends on design review, prototype approval, new tooling, materials and production quantity. After we receive the drawings and final requirements, we can provide separate estimates for development, sampling and production.
Penghantaran & delivery
10 QUESTIONS
Penghantaran & deliveryWhere will my order ship from?
Most factory orders ship from China. Some eligible in-stock dropshipping item may also ship from a U.S. warehouse. Send the SKU, quantity and destination and we will confirm the dispatch origin on your quote.
Penghantaran & deliveryDo you have inventory in a U.S. warehouse?
We have U.S.-shipping options for some eligible in-stock dropshipping products, but not for every model or quantity. Send your shortlist and we will confirm current U.S. availability; U.S. fulfillment may cost more than shipping from China.
Penghantaran & deliveryCan you ship to my country?
Send the exact SKU and delivery country first. We will check available routes and carrier requirements for that product. You should also confirm the destination's current import, sale and possession rules before ordering.
Penghantaran & deliveryHow long will delivery take?
Timing has two parts: production or stock readiness, then carrier transit. Send the SKU, quantity, dispatch option and destination and we will estimate each part separately. Customs processing can add time outside the carrier estimate.
Penghantaran & deliveryCan you give me a tracking number after dispatch?
Yes, for a trackable shipment we will provide the tracking reference after dispatch. If several item are consolidated into one package, they may share one tracking number, and the first carrier scan can take time to appear.
Penghantaran & deliveryDo you offer dropshipping for online sellers?
Yes, for eligible in-stock products. Pesanan may ship from the United States or China depending on availability and destination, and U.S. fulfillment can be more expensive. Send the products and target market so we can confirm the current dropshipping list and costs.
Penghantaran & deliveryCan you ship directly to my customer after I receive an order?
Yes, direct-to-customer fulfillment can be arranged for eligible in-stock dropshipping products after the workflow is confirmed. Send the SKU, destination, required dispatch time and tracking requirements for review.
Penghantaran & deliveryCan you blind ship without supplier branding or an invoice in the parcel?
Blind-shipping requirements must be confirmed before the order. Tell us what may appear on the product, retail packaging and parcel. Diperlukan carrier, customs and tax documents still need accurate information and cannot be removed when legally required.
Penghantaran & deliveryWhat delivery details do you need from me?
Provide the recipient's full name, complete street address, city, state or province, postal code, country, phone number and email address. Add any carrier-required tax or import information and verify every detail before dispatch.
Penghantaran & deliveryCan shipping cost be reduced or combined with another order?
We can review consolidation or a different shipping option when the products, timing and destination allow it. Send both order lists, quantities and required delivery date and we will compare the practical choices.
Packaging & quality
6 QUESTIONS
Packaging & qualityCan I order custom boxes or EVA inserts?
Custom packaging can be reviewed, but an EVA insert is not automatically available for every product. Send the product dimensions, box style, insert reference, artwork and quantity and we will confirm feasibility, MOQ, cost and timing.
Packaging & qualityWill the knife include a sheath, pouch or retail box?
Included accessories vary by model and quoted configuration. Ask us to list the exact contents, such as sheath, pouch, spare parts or retail box, on the quote or order confirmation before payment.
Packaging & qualityCan the packaging carry my brand?
Yes, branded packaging can be included in a semi-custom or exclusive ODM project. Send your artwork or packaging reference and we will confirm the print method, proofing process, MOQ, added cost and lead-time impact for the selected product.
Packaging & qualityCan you show the box, blade and product dimensions before I order?
Yes. Send the exact SKU and request current product and packaging photos, available video and the specification sheet. For a customized item, approve the final drawing, proof or sample before production.
Packaging & qualityWhat should I do if an item arrives damaged or incorrect?
Keep the product and all packaging. Send your order number, delivery date, clear photos or video, the affected quantity and a short description of the problem. We will review the evidence and confirm the appropriate remedy for that case.
Packaging & qualityWhat happens if a paid item is out of stock?
Hubungi your sales representative with the order number, SKU and color or finish. We will verify the stock position and discuss the available options, which may include an approved substitute, a revised schedule or a refund under the confirmed order terms.
Compliance & support
8 QUESTIONS
Compliance & supportWhich knife models can be sold on my online marketplace?
That depends on the marketplace, buyer location and exact knife design. Check the platform's current restricted-products policy and the destination's laws before listing or ordering. We can provide product specifications, but marketplace acceptance remains the seller's responsibility.
Compliance & supportCan you supply a replica of another brand's knife?
We do not treat a photo of another brand's product as permission to copy it. If a design, logo or trade dress belongs to a third party, provide written authorization or proof of rights. Branded and look-alike requests are reviewed individually before any commitment.
Compliance & supportWhat documents or charges may be required on import?
Requirements depend on the product, destination and shipping term. Customs may require commercial documents, product information, taxes, duties or an importer record. Confirm the carrier's requirements and your local obligations before approving the order.
Compliance & supportHow can I pay for an approved order?
Pay only through the bank details, payment link or other method shown on the confirmed invoice or order channel. If any payment instruction changes, verify it with your established sales contact before sending funds.
Compliance & supportCan you resend my payment link or invoice?
Yes. Send your order number to the sales contact already handling the order and ask for a new copy. Check that the company, products, amount and payment details match your confirmed order before paying.
Compliance & supportHow do I check my order or shipment status?
Send your order number and the email, company name or account used to place it. We can then confirm the current production, inspection, dispatch or tracking stage for that specific order.
Compliance & supportHow can I confirm the amount already paid on my order?
Send the order number and payment reference through your established sales channel. We will match received payments to the current invoice and confirm the paid amount and any remaining balance.
Compliance & supportWhat if I need to change or cancel an order?
Hubungi your sales representative immediately with the order number and exact requested change. Available options and any cost depend on whether materials have been purchased, production has started or the order has already shipped.
Ready to source?
Send your model list, quantities, destination and packaging requirements in one request.